Sustainability
ESG
ESG Quicklinks
This page provides an overview of selected sustainability topics relevant to TUI, including the topics listed above. It outlines our approach, ambitions and key references for each topic. Complementary information on compliance can be found on the corresponding section of the TUI Group website: Compliance.
Climate & Energy
Climate change is considered a material topic for TUI and therefore the reporting is integrated into our Annual Report. For TUIs sustainability approach, targets and governance on climate & energy related topics please check the Non-Financial Declaration section on Climate Change (E1).
The annual report includes the disclosures related to TCFD (Task Force on Climate-related Financial Disclosures).
For further energy & emissions metric breakdowns per business unit please also have a look at TUIs Supplementary ESG Fact Sheet:
Our latest CDP Report can be accessed here:
Water
Water is a relevant resource in parts of the tourism sector, particularly in destinations exposed to water stress. Hotel operations, pools, landscaping, food preparation and destination services depend on reliable water availability. Careful water management is therefore important not only for resource efficiency, but also for destination resilience, stakeholder trust and the long-term viability of tourism.
Our approach
We address water within our ‘Planet’ pillar of the TUI Sustainability Agenda as part of our work to manage and minimise our environmental impacts. With our water management approach, we aim to reduce freshwater usage in our own operations and engage with suppliers and business partners on initiatives that support water-use efficiency and address water-related challenges in relevant destinations.
Water management is also linked to operational improvement and innovation in hotel operations. The Green Building Guidelines offer our own hotels and hotel partners recommendations for their construction and renovation projects to reduce environmental impacts and achieve savings in water consumption.
As part of our Sustainability Agenda, our water management governance is embedded in our overall sustainability governance structure. TUI’s Sustainability Agenda applies to TUI Group as a whole, is managed by the Group Sustainability Officer and has been approved by the Group Executive Committee.
Ambition
We aim to reduce freshwater usage in our own operations and engage in actions across our value chain that support responsible water management and efficient water use.
Progress
For insights into related metrics and progress please also consider TUIs Supplementary ESG Fact Sheet:
Further relevant information:
Resource Use & Waste
Tourism activities impact material flows and waste streams, including plastics, food waste and operational waste from hotels, cruise ships, airlines and office locations. The efficient use of resources and the reduction of waste are therefore important levers for lowering environmental impacts associated with our operations and value chain activities, supporting tourism destinations through initiatives focused on resource efficiency and waste reduction and responding to increasing stakeholder expectations in relation to circularity and responsible consumption.
Our approach
Resource Use & Waste is embedded in our ‘Planet’ pillar of the TUI Sustainability Agenda and closely linked to our objective of reducing waste. The concept of a circular economy is about how we generate, use and recycle products and services. The aim of circular economy approaches is to extend the use of materials and reduce waste generation where feasible.
At TUI, we have been working hard for many years to reduce plastic items in our business operations and identify alternatives. TUI Group is part of the Global Tourism Plastic Initiative (GTPI). The GTPI unites the tourism sector behind a common vision: fighting the root causes of plastic pollution. It aims to enable companies, governments, associations and non-governmental organisations to take aligned action and lead by example when it comes to the transition to a circular economy in the use of plastic. As part of these efforts, we are committed to replacing problematic and unnecessary plastic packaging by 2030 wherever possible. We report on these efforts annually in our GPTI Progress Report.
TUI has committed to reducing food waste from its airlines, hotels and cruise operations, to support this ambition, TUI is both a signatory to, and an advisory group member of, the “Recipe of Change” initiative, which brings together UNEP, UN Tourism and industry partners with the aim to mobilise the sector at scale to prevent food waste, influence consumer behaviour, and accelerate the transition to support initiatives aimed at improving resource efficiency and reducing food waste within food supply systems.
As part of our Sustainability Agenda, governance relating to resource use and waste management is embedded in our overall sustainability governance structure. TUI’s Sustainability Agenda applies to TUI Group as a whole, is managed by the Group Sustainability Officer and has been approved by the Group Executive Committee.
Ambition(s)
Shift to a model that keeps resources and materials in use for longer, through the redesign of products, services and processes, with an initial focus on food waste and plastic. Replacing problematic and unnecessary plastic packaging by 2030 wherever possible.
TUI has committed to reducing food waste from its airlines, hotels and cruise operations by 25% by 2030 compared with the FY2024 baseline.
Progress
For further insights into related metrics and progress please also consider TUIs Supplementary ESG Fact Sheet:
Further relevant information:
Biodiversity
Biodiversity is relevant in a broader tourism and sustainability context, as tourism activities both depend on and interact with natural environments in many destinations. Depending on location and type of activity, tourism can influence ecosystems through land use, resource consumption and emissions. This underlines the importance of integrating nature conservation and biodiversity considerations into destination management.
Our approach
Biodiversity is embedded in TUI’s ‘Planet’ pillar of the Sustainability Agenda. We support the Nature Positive Vision for Travel and Tourism approach adopted by the World Travel & Tourism Council, promoting nature conservation to support biodiversity protection and restoration efforts by 2030
TUI completed a specific value chain analysis for the tourism sector, identifying the areas in the value chain that have an impact on biodiversity. The analysis assessed destinations based on location specific biodiversity considerations, used recognised methodologies and categorized activities by pressure type thus forms the basis for further measures.
In addition, during 2025 and 2026 TUI is working closely with biodiversity experts from WWF through the Futouris–WWF–Mascontour project “More Biodiversity in Tourism”, in which TUI Group and TUI Cruises participate as pilot companies, which supports tourism companies in developing biodiversity strategies and action plans. The project includes stakeholder mapping, value chain analysis, hotspot analysis, and the development of biodiversity guidelines tailored to the tourism value chain. This collaboration supports the scientific robustness of our biodiversity approach and strengthens our engagement with conservation experts.
As part of this assessment, TUI conducted a systematic identification of Biodiversity Priority Areas across key destinations using the WWF Biodiversity Risk Filter, widely used tool for evaluating biodiversity-related risks. This enabled us to map ecosystem sensitivity and identify locations where biodiversity considerations are most relevant for our operations.
As part of our Sustainability Agenda, our biodiversity governance is embedded in our overall sustainability governance structure. TUI’s Sustainability Agenda applies to TUI Group as a whole, is managed by the Group Sustainability Officer and has been approved by the Group Executive Committee.
Ambition
Our aim is to adopt an approach focused on biodiversity protection and restoration, helping support the protection and restoration of nature in tourism destinations. Protect the welfare of animals involved in our supply chain.
Progress:
For further insights into progress please also consider TUIs Supplementary ESG Fact Sheet:
Further relevant information:
Human Rights & Modern Slavery
Impacts and risk related to workers in the value chain are considered a material topic for TUI and therefore the reporting is integrated into our Annual Report. For TUIs approach, mitigation measures and governance on value chain worker-related topics please check the Non-Financial Declaration section on Workers in the Value Chain (S2).
For TUIs approach on human rights and modern slavery please check the following site:
For child protection have a look at:
Destinations & Communities
When managed in collaboration with local stakeholders, tourism can contribute positively to destinations and communities. Tourism is a major economic driver in many regions, creating employment, income and supporting infrastructure. At the same time, tourism can place pressure on local communities if growth is not managed responsibly. For TUI, enabling destinations and communities to benefit from tourism is key for long-term business success.
Our approach
Destinations and communities are at the core of TUI’s ‘People’ & ‘Progress’ pillars in the Sustainability Agenda, which focuses on maximising the positive socio-economic impact of tourism and the collaborative development of destinations that generate local economic and social benefit
TUI’s approach combines economic inclusion, community development and destination management via local sourcing (focus area ‘Buy local first’) to strengthen local value chains; Partnership-driven destination management, working with governments and stakeholders: Destination Co-Lab Rhodes (focus area ‘Destination Co-Lab’); and Community development programmes via the TUI Care Foundation (focus area ‘Support TUI Care Foundation’).
A key differentiator is TUI’s move towards systemic integrated destination development, rather than isolated initiatives. This is demonstrated through the Destination Co-Lab Rhodes, which aims to develop scalable solutions for tourism that delivers measurable local economic and environmental benefits. TUI Group, the TUI Care Foundation and the government of the Southern Aegean region have launched the project to build the a replicable destination management modelfor the tourism industry in Rhodes.
TUI maintains ongoing dialogue with a broad range of stakeholders worldwide, including media, industry associations, NGOs, customers, suppliers and public institutions. Engagement takes place through regular meetings, events, the Annual General Meeting, and direct exchanges such as calls or written communication. We also engage with national governments and EU institutions as part of our commitment to transparent and constructive dialogue on tourism and sustainability topics. Some stakeholder collaborations are formalised through bilateral or multilateral partnerships. For example, TUI participates in international initiatives such as the United Nations Global Compact, the Global Sustainable Tourism Council (GSTC), Futouris e.V., ECPAT/The Code and Travelife. Stakeholders can share feedback or raise concerns via multiple channels, including the TUI SpeakUp Line or email (sustainability@tui.com).
Before initiating stakeholder engagements, TUI assesses potential opportunities, risks and resource implications. We prioritise topics and stakeholder groups that are most relevant to our long-term business and sustainability objectives. At destination level, TUI works with local stakeholders in the context of specific projects.
The TUI Care Foundation is an independent charitable foundation established by TUI Group. It supports partnerships and projects in selected destinations, with a focus on areas such as education, support for children and young people, environmental protection and community-based initiatives. Projects are implemented with local and international partners, and participation by holidaymakers is voluntary. Information on individual projects, including scope and partners, is available on the Foundation’s website.
As part of our Sustainability Agenda, our ‘People’ and ‘Progress’ focus area governance is embedded in our overall sustainability governance structure. TUI’s Sustainability Agenda applies to TUI Group as a whole, is managed by the Group Sustainability Officer and has been approved by the Group Executive Committee.
Ambition(s)
TUI’s ambition is to increase the direct socio-economic benefits of tourism for local people and communities, ensuring that local people and communities benefit directly from tourism activities and supply chains, by:
Develop local sourcing strategy that strengthens links with local suppliers and creates new income opportunities for the local community.
Deliver direct benefits to destinations by raising funds to help TUI Care Foundation and support community and environmental projects in specific tourism destinations.
Work in partnership to develop Rhodes as a replicable model for destination management, with measurable benefits for local communities and the environment.
Further relevant information:
